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The Scary Truth Behind Stress in the Restaurant Industry

The Scary Truth Behind Stress in the Restaurant Industry

April is Stress Awareness Month and as good a time as any for people to take a step back to assess the stressors affecting them the most…
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PedancoApr 5
5 Reasons Restaurants Need to Learn How to Speak Millennial

5 Reasons Restaurants Need to Learn How to Speak Millennial

In order to better serve your growing millennial customer base, it may be time to consider a change in business strategy and guest…
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PedancoMar 22
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The True Cost of Losing a Customer

The True Cost of Losing a Customer

Smart restaurant owners know that satisfying each and every customer is critical to long-term success. When you break down the numbers, the…
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PedancoMar 4, 2015
Yelp and the Exponential Results of Increasing Your Star Rating

Yelp and the Exponential Results of Increasing Your Star Rating

There’s no shortage of Yelp horror stories floating around the Internet. From restaurants going under because of bad reviews to restaurant…
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PedancoMar 1, 2015
The Simple Rules of Guest Recovery

The Simple Rules of Guest Recovery

The restaurant business is full of surprises, but if there’s one thing you can always count on, it’s that you’re always going to deal with…
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PedancoMar 3, 2015
How Customer Feedback Increases Customer Loyalty in Restaurants

How Customer Feedback Increases Customer Loyalty in Restaurants

Never underestimate the importance of feedback, especially in the restaurant industry. It’s practically a motto here at Pedanco…
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PedancoMay 27, 2015
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