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Should Restaurant Owners Be Worried About Reviews During COVID-19?
Should Restaurant Owners Be Worried About Reviews During COVID-19?
Under normal circumstances, restaurants regularly receive feedback and reviews from guests and diners use those public-facing comments to…
Pedanco
Jun 2, 2020
24 Predictions for What Restaurants Will Look Like Post-Coronavirus
24 Predictions for What Restaurants Will Look Like Post-Coronavirus
At the moment, a lot is still unknown about the coronavirus, so it’s not like anyone can know without a doubt what restaurants will look…
Pedanco
May 12, 2020
The True Cost of Losing a Customer
The True Cost of Losing a Customer
Smart restaurant owners know that satisfying each and every customer is critical to long-term success. When you break down the numbers, the…
Pedanco
Mar 4, 2015
Yelp and the Exponential Results of Increasing Your Star Rating
Yelp and the Exponential Results of Increasing Your Star Rating
There’s no shortage of Yelp horror stories floating around the Internet. From restaurants going under because of bad reviews to restaurant…
Pedanco
Mar 1, 2015
The Simple Rules of Guest Recovery
The Simple Rules of Guest Recovery
The restaurant business is full of surprises, but if there’s one thing you can always count on, it’s that you’re always going to deal with…
Pedanco
Mar 3, 2015
How Customer Feedback Increases Customer Loyalty in Restaurants
How Customer Feedback Increases Customer Loyalty in Restaurants
Never underestimate the importance of feedback, especially in the restaurant industry. It’s practically a motto here at Pedanco…
Pedanco
May 27, 2015
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